Privacy Policy - Teerth Sewa Nyas

1. Information We Collect

Teerth Sewa Nyas ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit and interact with our website www.teerthsewanyas.org ("Website"). By using our Website, you consent to the practices described in this Privacy Policy.

1.1 Personal Information

We collect personal information when you:

• Register as a volunteer, donor, or member
• Make donations through our payment gateway
• Subscribe to our newsletters or updates
• Contact us through forms, emails, or phone calls
• Participate in our campaigns, events, or social initiatives

Personal information may include:

• Full Name
• Email Address
• Phone Number
• Address (City, State, Country)
• Payment Information (processed through third-party payment gateways)
• Any other information you voluntarily provide

1.2 Non-Personal Information

We may also collect non-personal data automatically, such as:

• Browser type and version
• IP address
• Operating system
• Referring website
• Pages visited, duration, and activity on the Website
• Cookies and tracking technologies

2. How We Use Your Information

We use the collected data for:

• Providing and managing our services, including donation processing
• Sending receipts, confirmations, and transaction details
• Communicating updates, newsletters, and promotional materials
• Enhancing user experience and improving website performance
• Ensuring security, fraud prevention, and compliance with legal obligations
• Responding to inquiries, support requests, and feedback

3. Cookies and Tracking Technologies

Our Website uses cookies and tracking technologies to:

• Enhance user experience by remembering preferences
• Analyze website traffic and performance
• Ensure secure transactions and authentication

You can manage or disable cookies through your browser settings. However, disabling cookies may impact certain Website functionalities.

4. Payment Processing and Security

• All online donations and payments are securely processed through third-party payment gateways
• We do not store or process your credit/debit card details on our servers
• Payment gateways comply with PCI-DSS (Payment Card Industry Data Security Standard) to ensure data security
• We use SSL (Secure Socket Layer) encryption to protect sensitive data during transactions

If you encounter any unauthorized transaction, please contact us immediately at [support email].

5. Data Sharing and Third-Party Services

• We do NOT sell, rent, or trade your personal information to third parties
• We may share your data with trusted third-party service providers for:
  • Payment processing
  • Email communications
  • Website hosting and maintenance
  • Analytics and performance tracking
• Third parties have limited access to your data and are bound by confidentiality agreements

6. Data Security Measures

We implement strict security measures to protect your data:

• Encryption: Secure SSL encryption for data transmission
• Access Control: Limited access to authorized personnel only
• Regular Audits: Frequent security assessments to prevent breaches
• Firewalls & Malware Protection: Advanced cybersecurity measures to protect stored data

However, no online platform is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention Policy

• We retain your personal data only as long as necessary for the purposes outlined in this policy
• Donation records are retained for legal and accounting purposes
• If you request data deletion, we will remove your personal data unless required by law

8. Your Rights and Choices

You have the following rights regarding your personal data:

• Access & Correction: Request a copy of your stored data and correct inaccuracies
• Data Deletion: Request removal of your personal information
• Opt-Out: Unsubscribe from emails, newsletters, and marketing communications
• Withdraw Consent: Change or withdraw consent for data usage at any time

To exercise your rights, email us at [privacy email].

9. Children's Privacy

• Our Website is not intended for children under 13 years of age
• We do not knowingly collect personal data from minors
• If a parent or guardian believes we have collected a child's data, please contact us for immediate deletion

10. External Links & Third-Party Websites

• Our Website may contain links to third-party websites (e.g., social media, partner organizations)
• We are not responsible for the privacy policies or content of external websites
• Users should review the privacy policies of any third-party sites they visit

11. Compliance with Legal Obligations

• We comply with applicable laws and regulations related to data protection, including:
  • India's IT Act (2000) & IT Rules (2011)
  • General Data Protection Regulation (GDPR) (if applicable)
  • Payment Security Standards (PCI-DSS)
• We may disclose data if required by law, court orders, or government authorities

12. Changes to This Privacy Policy

• We reserve the right to update this Privacy Policy at any time
• Updates will be posted on this page with the Last Updated date
• If significant changes occur, we will notify users via email or Website notifications